How to VOID
Step 1
Select the Orders/Items and click the Burger Icon on the upper right portion of the screen. Then click and select VOID.
Step 2
Then Select the items that you need to Void.
Step 3
Then Click next.
Step 4
Select a reason for voiding. Then click OKAY.
Step 5
After the last step, the screen will automatically go back to the New Sale view. The one with the dark grayed color background indicates that it was voided and with a label VOIDED on the lower part of the product name/order name.
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