Paper is printing but no text showing on Receipt

✅ 1. Wrong Side of Thermal Paper

Most common issue.

  • Fix: Open the printer and flip the paper roll.
    • The shiny side of thermal paper must face the print head (downward).
    • Try scratching the paper lightly with a coin or fingernail — only the thermal side will show black marks.

✅ 2. Using Non-Thermal Paper

Thermal printers require thermal paper (no ink or ribbon used).

  • Fix: Make sure you’re using thermal paper rolls (not plain bond paper).
  • Look for heat-reactive coating or try scratching with a fingernail.

✅ 3. Print Head Issue (Dirty or Damaged)

If the print head is dirty or faulty, no text may appear.

  • Fix:
    • Power off printer and let it cool.
    • Open the cover.
    • Gently clean the print head strip using a lint-free cloth and isopropyl alcohol.
    • Do not scratch or scrape the print head.

🔍 Test It:

  1. Load paper correctly.
  2. Power OFF the printer.
  3. Hold the FEED button, then power ON.
  4. Release when it starts printing.

✅ If text appears: it’s a software/config issue.
❌ If still blank: likely a hardware or paper issue.

⚠️ Final Check: Try Another Paper Roll

  • Bad or heat-damaged paper can cause blank printing too