• Step 1: Restart the POS
• Step 2: Check the bluetooth settings if the card reader is connected (phone icon).If not Please pair it again
• Step 3: Once connected…check the settings configuration if the card reader is present and initialize
• Step 4: Go to new sale and check upper right corner if you see the card reader battery percentage.

• Step 1: Restart the Printer and check the small paper after turning it on
  Step 2: Compare the IP address on the small paper and the IP address on the website settings. If not match please adjust the IP address on the website settings to match on the printer IP address
• Step 3: Resync the printer if you made any changes on the website settings
• Step 4: If only 1 printer Make sure the redirect is OFF
• Step 5: Do a test Print if it is working

Reset your Bluetooth Barcode Scanner

• Step 1: Turn on the barcode scanner.
• Step 2: Press and hold the trigger button while pressing the power button. After 15 seconds, the scanner will beep.
• Step 3: Release the trigger button. The scanner will beep 5 times and power off.
• Step 4: Turn the scanner back on and scan the barcode :chttps://ibb.co/r70Ffx4

Make sure the scanner Bluetooth was connected to POS (keyboard icon on bluetooth)

Reset your Bluetooth Barcode Scanner

• Step 1: Close the cliqbux app on the device
• Step 2: Go to esper then choose the device you want to update the cliqbux
• Step 3: Go to apps then Click the New App Install then choose cliqbux app then the version is 1.14.50 up
• Step 4: Go back to the POS then settings
• Step 5: On settings choose double monitor then enable the first option
• Step 6: Check the card reader if present and do tms update

• Step 1: Open the client’s/Store’s Cliqbux URL (storename.cliqbuxone.com) and enter the given credentials.
• Step 2: Go to the employees tab and select employees then select “Add New”
• Step 3: A new interface will appear then enter the new employee’s information (specially on the asterisks mark * ones) then click “Save”
• Step 4: A new interface will appear then enter the added new employee’s name at the search bar for double checking.
• Step 5: Go to the POS then open the cliqbux app (log out if you’re inside an account) then sync it by tapping the Cloud with the arrow inside button (lower left).
• Step 6: A pop-up interface will appear then check the Employee tab and then select Sync.

Note: Need to setup first the category and the subcategory if the product is under a new category. Also setup first the modifiers if there’s any variations of the product.

• Step 1: Open the client’s/Store’s Cliqbux URL (storename.cliqbuxone.com) and enter the given credentials.
• Step 2: Under the products tab, select “Products” then click the arrow beside the product action and then “Add New”
• Step 3: A new interface will appear then enter the product details.( Product name, Product type, Category, Sub Category, Product SKU, Product Barcode, Product Price, Select color, Status, Product Group, Web and POS).
  Optional: if there’s a modifier and attributes.
• Step 4: Go to the POS then open the cliqbux app (log out if you’re inside an account) then sync it by tapping the Cloud with the arrow inside button (lower left).
• Step 5: Enter your pincode
• Step 6: A pop up interface will appear then check the Product tab and then select Sync.

• Step 1: Open the client’s/Store’s Cliqbux URL (storename.cliqbuxone.com) and enter the given credentials.
• Step 2: Select “Categories” then Click the arrow beside the category action then click “Add new”
• Step 3: A pop up will appear then fill up the category name and all other info specially with the asterisks mark (*). Put the category type to “is parent”, then click save.
• Step 4: Go to the POS then open the cliqbux app (log out if you’re inside an account) then sync it by tapping the Cloud with the arrow inside button (lower left).
• Step 5: Enter your pincode
• Step 6: A pop up interface will appear then check the Categories tab and then select Sync.

• Step 1: Open the client’s/Store’s Cliqbux URL (storename.cliqbuxone.com) and enter the given credentials.
• Step 2: Select “Categories” then Click the arrow beside the category action then click “Add new”
• Step 3: A pop up will appear then fill up the category name and all other info specially with the asterisks mark (*). In the category type select the designated category name for the subcategory, then click save.
• Step 4: Go to the POS then open the cliqbux app (log out if you’re inside an account) then sync it by tapping the Cloud with the arrow inside button (lower left).
• Step 5: Enter your pincode.
• Step 6: A pop up interface will appear then check the Categories tab and then select Sync.

• Step 1: At the POS, minimize the Cliqbux app then go to settings.
• Step 2: Select display and then select advance
• Step 3: Select Font Size then drag to the right to make the font size bigger.
• Step 4: Close settings then open back the Cliqbux App.

• Step 1: Open the client’s/Store’s Cliqbux URL (storename.cliqbuxone.com) and enter the given credentials.
• Step 2: Select “Modifiers” then click “Add New”
• Step 3: Click the “Add modifiers” button then Enter the Modifier name and the sort number. Then click “Add Item”
• Step 4: A new interface will be added and then enter the informtion below. (Title, Color, Item, Cost, Price, Recipe). Just click “Add item” button if you want to add more to that specific Modifier.
• Step 5: Then Click Save.
• Step 6: Go to the POS then open the cliqbux app (log out if you’re inside an account) then sync it by tapping the Cloud with the arrow inside button (lower left).
• Step 7: Enter your pincode.
• Step 8: A pop up interface will appear then check the Modifier tab and then select Sync.

Syncing is when you added data/information or changing the settings from the cliqbux database to the POS.

• Step 1: Go to the POS then open the cliqbux app (log out if you’re inside an account) then sync it by tapping the Cloud with the arrow inside button (lower left).
• Step 2: Enter your pincode.
• Step 3: A pop interface will appear then check the desired tab to Sync/Refresh the POS

• Step 1: log in to the POS using your code
• Step 2: Tap “Settings”
• Step 3: Select “Configurations”
• Step 4: Scroll down and find the “Clear Table Relation Data” and then tap it.
• Step 5: A pop will appear and then tap Confirm

• Step 1: Open the client’s/Store’s Cliqbux URL (storename.cliqbuxone.com) and enter the given credentials.
• Step 2: Select “Employees” in the left-side corner.
• Step 3: then under employees, select “Shift Schedule”
• Step 4: A new interface will appear then set the ” Date, employee, establishments ” ( check the “show empty box” if you want to set a schedule to an empty/new date). Then click refresh.
• Step 5: Click the yellow button (edit button) on the desired date then a new pop-up will appear
• Step 6: Then set the”Time – in, Time – out, Role, remarks” of the employee.
• Step 7: Click the green button “save” once done.

• Step 1: Log in to the POS using your code
• Step 2: A pop up will appear if the cash drawer is empty, (if not you need to end/close that till to setup a new one). Tap new till
• Step 3: Enter starting amount and then select “Next”.
• Step 4: Enter the designated employee assign in that POS. Then select “Submit”.

• Step 1: Once inside the POS app, select “Cash Drawers”
• Step 2: A pop-up will appear then select the desired drawer
• Step 3: Now select “End shift”
• Step 4: A new interface will appear and you can verify the total expected amount till then tap “next”
• Step 5: After selecting next it will bring you to the Print EOS report where you can view and verify all the amounts from total starting cash, transactions, pay in and outs until to total ending cash of your shift. You can also print the summary report by tapping the Print button. Select Submit once done.

• Step 1: Go to tablet/POS Settings
• Step 2: General Management
• Step 3: Language Input
• Step 4: On Screen Keyboard
• Step 5: Default Keyboard
• Step 6: enable the button “Show Keyboard Button”