POS No internet Connection 📝 Troubleshooting: POS No Internet Connection ✅ Option 1: Self-Test with Network Details Identify the Connection Type Check if the POS

POS is FREEZING 📝 Troubleshooting: POS is Freezing Restart the Application Close the POS app completely and reopen it. Restart the POS Device Perform a

Paper is printing but no text showing on Receipt ✅ 1. Wrong Side of Thermal Paper Most common issue. Fix: Open the printer and flip

How to show IP Address 🖨️ EPSON Printers (e.g., TM-m30, TM-T88V, TM-m30II-B) ✅ Method 1: Self-Test Print (Bluetooth MAC Included) Power ON the printer. Hold

How to show IP Address 🖨️ EPSON (e.g., TM-T88V, TM-T20II Ethernet) ✅ Option 1: Self-Test with Network Details Turn off the printer. Hold down the

Printer not Printing 🖨️ General Steps (Applicable to Epson & Zywell) ✅ 1. Check Power and Status Lights Make sure the printer is powered on

Printer not turning On ✅ Step 1: Check Power Connection Ensure the power cable is firmly plugged into both the printer and wall socket. If

Socket Brand 🔄 Option 1: Soft Reset (Reboot Only) This clears temporary glitches but doesn’t remove pairings. ✅ Steps: Press and hold the Power button

NMI Not Accepting Payments Here’s how to reset (reboot) your NMI/BBPOS Chipper or 2X BT card reader 🔁 1. Soft (Power Button) Reset Hold down

Disconnected / Not Connected to POS Here’s how to reset (reboot) your NMI/BBPOS Chipper or 2X BT card reader: 🔁 1. Soft (Power Button) Reset